BioRender "How-to" Support Page

Browse through our step-by-step guide below to help you with all of the BioRender features!
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How do I...

Request a custom icon / asset

If you search for an icon in our Search Bar within the app and it returns no results, you may request a custom icon from our illustration team!

How to request

  1. Search for the icon using our search bar

  2. If your search returns no results, click the “Request an asset” button

  3. Create a name for the icon, and set an urgency /  priority turnaround time (premium account holders can request <24hrs)

  4. Add short description of the icon needed

  5. Attach a reference image to help our illustrators understand your needs

  6. Click ‘Submit’ and we’ll reach out to confirm your request!